![]() ![]() Delete and re-install the app ( do not delete your Calm account) while making sure your device is on a solid wifi connection.We recommend a strong WiFi or cellular connection. Double-check your internet connection.After the Update or Restore process has finished, set up your device.If you’re having trouble using the app, here are a few troubleshooting steps to try:.If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then repeat step 3. Wait for your computer to download the software for your device. When you see the option to Update or Restore, choose Update. Keep holding them until you see the recovery mode screen. iPhone 6s or earlier, including iPhone SE (1st generation), and iPod touch (6th generation) or earlier: press and hold both the Home and the top (or side) buttons at the same time.iPhone 7, iPhone 7 Plus and iPod touch (7th generation): press and hold the top (or side) and volume down buttons at the same time.Then press and hold the side button until you see the recovery mode screen. Press and quickly release the volume down button. iPhone 8 or later, including iPhone SE (2nd generation): press and quickly release the volume up button.Keep your device connected and wait until the recovery mode screen appears:.If iTunes is already open, close it, then open it again. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. ![]() On a Mac with macOS Catalina or later, open the Finder.Connect your device to your computer with a USB cable.If you're using iTunes, make sure you have the latest version of iTunes.
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